Customer Reviews

“Native Design is one company I can count on to do what they promise. Our remodel interfered with Native’s schedule some, but they would reschedule and wait until the contractors were out of their way. If Native Design was due out on a Tuesday, they were there on a Tuesday, and sometimes they had to come back or do some other type of work around the yard until contractors were gone. If there was something in the plan that I didn’t particularly like, they would go back and come up with another solution. Natives works well with their customers and always does what they says they will do."

Pat C.

"I was skeptical about finding a landscape company I could trust because I am not educated in this area. I’m thrilled to find one that I can continue to use in the future for biannual work around the house, additional projects and professional advice. With our busy schedule, it was great to communicate via email and not have to be available every day- I was pleasantly surprised at how smooth the project went. I’d like to give some constructive criticism- but I can’t think of a thing to complain about! They upgraded my concrete driveway to pavers at no charge- and upgraded the size of the trees for the privacy fence at no charge, and finished ahead of schedule. I was pleased with the experience and would recommend them easily."

Jessica W.

"The job was done beautifully and the crew was warm and friendly. It took less than 2 weeks to get everything done. They were concerned about how well I liked their work. I couldn’t have been happier with their professionalism in the East TN way. I look forward to working with them again. I cannot think of any don’ts at all. Great group of people who care about your vision of the project and how to provide the dream."

Barbara R.

"Native’s crew did an excellent job today trimming back the tall grasses in our yards. We are so grateful to them! Not only did they do a wonderful job in cutting them down but also in trimming and shaping them. We appreciate their work."

Margaret T.

"We absolutely love our landscaping! The Native TN crew were extremely professional and very easy to work with. They took our ideas and created a plan that blew us away! They exceeded our expectations and we are thrilled with the results. Native Design turned a boring patio into an entertainment haven, with flagstone patio, stone fire pit and brick bench. The crew built flagstone steps down to the play set and a walkway to our backyard. They also created the perfect raised garden, which we now use!"

"It has been two and a half years and we still use Native Design for our lawn care maintenance. They are always available to answers questions and is extremely confident which is his best attribute. I strongly recommend this company, they are truly the BEST in KNOXVILLE!"

Andrea P.

"From start to finish Native Design ALWAYS does a great job."

Kellie H.

"Native Design is an excellent company to do business with and we have been impressed with their willingness to adjust the project as we made changes and additions to our original choices. They were prompt, professional and pleasant to work with. They were able to correctly estimate the amount of time it would take to complete the project and got it done in that time frame. They had an on-site project manager, which was definitely a plus!"

Christine C.

"Thank you to you and your crew for the hard work and dedication on the back yard renovation project that you did for us. The workmanship is first class and the design flexibility that you demonstrated along the way to give us exactly what we want resonated with us."

"I’ve seen a top notch business and not only do we look forward to working with you in the future, but we also look forward to referring potential clients to you as the best landscape company in town."

Steve & Amanda

"The workers dug out our old, long, weedy flower bed and replaced with beautiful flowering plants and evergreens topped with round landscaping rocks for low maintenance.  We had the small porch doubled in size and a curvy front walk made of pavers  installed, replacing an old straight concrete walk.  The designer, Jacob, and work crew headed by Dan did an outstanding, professional job and we are planning to have them landscape the backyard.  We have gotten compliments from just about everybody who comes to the door and we couldn’t be more pleased!"

Barbara F.

"I can’t thank you enough for the wonderful job Native Design did on my yard. I smile everytime I pull in the driveway. Neighbors keep complimenting the work. Thank you for your promptness and excellence!"

Lea W.

"Service was performed on time, efficiently, and clean up was excellent. Native Design and Hardscape did the original design 2 years ago and continues to provide maintenance services twice a year. Employees are friendly quiet and work was professional and effective. The design was responsive to our requests and interests. I feel Jacob is genuinely interested in us as a customer and interested in keeping our yard looking well attended."

John L.

"We are thrilled with the end result of our patio and water feature. Every person we dealt with at Native Design was extremely professional, friendly and helpful. The workers always answered every question I had and often asked me what I thought of a result and if I wanted anything different. They really wanted to make us happy! The workers were always on time, started by 8:30 am and worked late in the day. We felt the overall time taken was appropriate. We did not have any surprises as to cost, the estimate we were given matched the cost of the patio."  

"The owner, Jacob Dunaway, always responded very quickly to me when I had a question. There were a few items that needed to be worked on after completion and he sent persons back to my home to take care of things promptly – even after he had been paid in full! I felt Jacob was very honest and hardworking."

"If I were to do it again, I would definitely use Native Design."

Steve T.

"We are very happy with the design and quality of work.  I must say Native has a good group of guys, they did good work, worked every day to complete the project as quickly as possible and cleaned up after themselves everyday.  No doubt it was a construction site but we greatly appreciated the effort to clean up daily.  A small thing but means your people care about the people they are working for.  They also took the time to explain what they were doing and what was planned next whenever we asked them."

"Great job and we look forward to doing the next phase.  Defintiely A+ rated for us."

Delwyn F.

"When Native Design came to our home for an estimate, they were very professional, informative, offered references before I asked and very cost competitive.  They were very prompt at answering questions either through e-mail or phone calls.  We are very pleased with the outcome of their work."

Stella R.

"Native was prompt, efficient, and the installation looks very nice. Native’s employees were respectful of my property and very congenial. Native also supplied advice on care for the trees they were providing. I currently plan to use Native for future work of this type should the need arise."

John L.